Refund policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on food items to ensure the safety and quality of our products.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at quality@lgtiller.com. We’ll be happy to review your order and provide a replacement or store credit if eligible.

To help us resolve any issues quickly, please include your order number and photos of the damaged or incorrect items.

We’re dedicated to making sure you’re satisfied and will work with you to make it right.

Due to the nature of our business, orders placed from outside Tennessee are canceled and will be refunded in full to the original payment method.